Last Updated: January 2026

Privacy Policy

At Cool Solution, we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us through our contact forms, WhatsApp integration, and service requests.

  • Personal Identifiers: Name, email address, and phone number.

  • Service Details: Property address (for AC servicing), the purpose of your inquiry, and specific AC unit details.

  • Technical Data: IP address, browser type, and usage patterns collected via cookies (to improve site performance).

2. How We Use Your Information

We use the collected data strictly for business purposes:

  • Service Fulfillment: To schedule technicians and provide HVAC estimates.

  • Communication: To respond to your inquiries via phone, email, or WhatsApp.

  • Improvement: To optimize our website performance using the Airlift and Cloudflare tools.

3. Data Storage & Security

  • Security: We implement SSL (Secure Sockets Layer) encryption to protect data transmitted on our site.

  • Retention: We only keep your data for as long as necessary to provide the requested services or comply with legal obligations.

  • Third Parties: We do not sell or rent your personal data. We only share information with third-party tools (like Cloudflare) necessary for website functionality and security.

4. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic.

  • Cloudflare: Uses cookies to identify trusted web traffic and prevent security threats.

  • Airlift: May use caching techniques to speed up your page loading times. You can choose to disable cookies through your browser settings, though some site features may not function correctly.

5. Your Rights

You have the right to:

  • Request a copy of the personal data we hold about you.

  • Request that we correct or delete your personal information.

  • Opt-out of any marketing communications (if applicable).

6. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Cool Solution

  • Phone: +91 93427 55522

  • Email: sales@coolsolution.com

  • Address: Karim Sab Layout, 15, 2 Cross, Rajagopalnagar Main Rd, Bengaluru, Karnataka 560091